Frequently Asked Questions
Everything you need to know about your MARCHON™ performance gear.
What is the standard shipping timeframe for MARCHON™ orders?
We offer global shipping with standard delivery typically taking 3-5 business days within the UK and 7-14 business days for international orders. Tracking details are provided via email as soon as your gear leaves our warehouse.
How do I ensure I am ordering the correct size for performance apparel?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest and waist dimensions and comparing them against our specific athletic-fit charts to ensure optimal comfort and performance.
What is your return policy for training equipment and apparel?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain items like water bottles or socks cannot be returned once opened.
Do you offer professional or bulk discounts for gyms and coaches?
Yes, MARCHON™ Global provides specialized pricing for fitness professionals and affiliate gyms. Please contact our B2B support team through the 'Wholesale' link in the footer for more information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my MARCHON™ high-performance fabrics?
To maintain the integrity of technical fabrics, we recommend washing inside out on a cold cycle and air drying. Avoid using fabric softeners or bleach, as these can break down moisture-wicking properties.